FAQ

1. Do I need to make a reservation for the visit?

Visiting the exhibition is possible without a reservation, but in case of high attendance, we provide expedited entry for those with a scheduled time slot.

2. What happens if I arrive earlier or later than the scheduled time in the reservation?

Arrival can be influenced by various factors, which we try to handle flexibly. We ask our visitors to arrive at the booked time if possible.

3. How do I prove that I booked online or paid in advance?

During online booking, you need to provide your email address to which we send a confirmation of the reservation time. If you have paid in advance, the confirmation will include this information along with the invoice. Please present the email sent upon arrival.

4. Will the paid admission ticket(s) be refunded if we don't attend?

We cannot refund tickets purchased for a specific time slot, but they can be rescheduled for another time. In such cases, please email us.

5. How can I park if I arrive by car?

The street where the exhibition is located is significantly wider than usual, allowing for parking along the edge of the road in front of the building for multiple cars.

6. How far is the exhibition from the train station?

The exhibition is 900 meters away from the train station, which can be reached on foot in 12 minutes.

7. How much time should I spend at the exhibition?

Based on our experience, visitors typically spend about one to one and a half hours here. The exhibited model trains and dioramas are extremely detailed and worth examining thoroughly. Watching the trains move and exploring interactive scenes captivates attention.

8. How long can I stay inside?

There is no time limit for the duration of your visit to the exhibition. You can stay inside for an unlimited time within opening hours.

9. Is the exhibition indoors or outdoors?

The exhibition is indoors. During winter, all rooms are pleasantly heated, and coats can be checked upon arrival, providing a cozy and comfortable indoor experience. In summer, the rooms are air-conditioned, and a ventilation system ensures proper air quality.

10. What other attractions are there in the area?

In the neighboring town of Tarcal, you can see the Statue of the Blessing Christ and the Chapel of Saint Theresa. Both structures are also featured on the model layout, making it a great experience to connect the attractions.

11. Is the railway model exhibition accessible for people with mobility impairments?

Accessibility is not available. There is a 15cm threshold at the entrance door and only one threshold is present for indoor mobility. There is no accessible restroom for people with mobility impairments. Based on these conditions, visiting the exhibition is at one's own risk, but we can provide assistance for parking and entering the courtyard by car.